AI Chatbots
AI Chatbots Grounded in Your Business Knowledge
A useful chatbot knows your products, policies and prices — and admits when it doesn't. We build chatbots for your website, WhatsApp and internal tools that answer from your own content, capture qualified leads and escalate to a person with context.
- Free consultation
- NDA available
- Milestone-based delivery
Product & implementation reference
See the conversation workflow
The Smart Agent product covers knowledge-based replies, enquiry capture and handoff. Review the product and integration documentation before discussing a custom website chatbot.
Book an AI DemoWhat it changes for your business
- 01
Accurate answers
Responses grounded in your documents, with guardrails against invented answers.
- 02
More qualified leads
Ask the right questions and deliver complete enquiries to your sales team.
- 03
Fewer repetitive tickets
Resolve common questions instantly so support handles what needs a person.
- 04
One brain, many channels
The same knowledge powers web chat, WhatsApp and internal assistants.
Chatbots we build
Customer-facing and internal, connected to the systems they need.
- Website sales and support chatbots
- WhatsApp Business chatbots
- Internal helpdesk and IT assistants
- Lead capture and qualification flows
- Order status and account lookups
- Human hand-off with conversation history
- Multilingual conversations
- Analytics on questions and gaps
How it works in practice
Website assistant
- Visitor asks a question
- Bot answers from your content
- Captures requirement
- Sends lead to CRM
WhatsApp support
- Customer messages
- Order looked up
- Status shared
- Ticket raised if needed
How we deliver
Milestones with a working demo at each step. You always know what’s done, what’s next and what it costs.
- 1Discover
- 2Design
- 3Build
- 4Test
- 5Deploy
- 6Support
Technology
Chosen per project for quality, cost and control.
- OpenAI
- Claude
- Gemini
- Llama
- Mistral
- RAG
- WhatsApp Business API
- Next.js
- Python
Frequently asked questions
Something else on your mind? Ask us directly.
How is this different from a rule-based chatbot?
Rule-based bots follow fixed menus. An AI chatbot understands free-form questions and answers from your content, while still following rules you define for sensitive topics.
Can it stop the bot from making things up?
We ground answers in retrieved sources, restrict topics, and instruct the bot to say it doesn't know and offer a hand-off when the answer isn't in your content.
Can we update what the chatbot knows?
Yes. Updating the documents or knowledge base updates the answers — no retraining required.
Related services and guides
- RAG & Knowledge AssistantsSecure AI search and Q&A across your documents with citations.Learn more
- Voice AI AgentsPhone agents for reception, booking, sales follow-up and support.Learn more
- AI Agent DevelopmentCustom AI agents scoped to one job, your tools and a clear handoff.Learn more
- API Development & IntegrationPayments, ERP, CRM, accounting, WhatsApp and custom APIs connected.Learn more
Launch a chatbot your customers actually trust
Share the questions your team answers every day. We'll show you what a grounded chatbot would say.
Usually responds within one business day.